Rainbet Terms and Conditions

At Rainbet, we provide these comprehensive terms and conditions that govern your use of our online casino platform. By creating an account with us, you agree to abide by these terms. We are committed to offering a transparent and secure gaming experience while ensuring full compliance with international gambling regulations.

About Our Service

We operate Rainbet as an online casino and sportsbook platform that specializes in cryptocurrency gaming. Our services include a wide range of casino games, live dealer experiences, and sports betting options. At Rainbet, we are owned and operated by RBGAMING N.V., a limited liability company registered in Anjouan with company registration number 16077. We hold a valid license from Anjouan for the provision of online games of chance, ensuring that all our operations meet strict regulatory standards.

Our Rainbet platform offers over 4,200 games from leading providers including Pragmatic Play, Evolution, Hacksaw Gaming, and our own Rainbet Originals. We also feature an extensive sportsbook covering more than 25 sports and esports options.

Eligibility and Account Registration

To use our Rainbet casino services, you must meet the following requirements:

• You must be at least 18 years of age or the legal gambling age in your jurisdiction
• You must provide accurate and complete registration information
• You may only maintain one account with us
• You must not be a resident of restricted jurisdictions

We maintain strict verification procedures for all accounts. During our KYC process, which typically takes up to 72 hours, we may require additional documentation. Until verification is complete, we impose a deposit cap of €500 and restrict withdrawal privileges.

Restricted Jurisdictions

Our Rainbet online casino services are not available to residents of the following jurisdictions:

• United States of America and its territories
• United Kingdom of Great Britain and Northern Ireland
• France and its territories
• Netherlands and its territories, including Bonaire, Sint Eustatius, Saba, Aruba, Curaçao, and Sint Maarten
• Australia and its territories
• Austria, Germany, and Spain

We strictly prohibit the use of VPNs, proxies, or other location-masking technologies to access our services from restricted jurisdictions. Violation of this policy may result in account closure and forfeiture of funds.

Financial Terms and Cryptocurrency Transactions

At Rainbet, we operate exclusively with cryptocurrencies, offering a secure and efficient payment system. We support multiple digital currencies including Bitcoin (BTC), Ethereum (ETH), Tron (TRX), Litecoin (LTC), Solana (SOL), TON, Chainlink (LINK), Ripple (XRP), Cardano (ADA), and Binance Coin (BNB).

Deposits and Withdrawals

Our deposit and withdrawal terms include:

• Minimum withdrawal amount: $15 USD or equivalent in other currencies
• All crypto deposits are subject to a 1x wager requirement before withdrawal
• We do not accept chargebacks on cryptocurrency transactions
• Withdrawals require completed identity verification
• We reserve the right to request additional verification for large transactions

We process currency conversions using daily rates from Oanda.com or our payment processor rates. Some payment systems may apply additional currency exchange fees, which we will clearly communicate during transactions.

Bonus Terms and Promotions

Our Rainbet welcome bonus offers new players a choice between two promotional structures. We provide either a traditional 40x wager-locked promotion across three deposits or a no-wager-lock promotion on a single deposit. The minimum deposit for our welcome promotion is $30 USD value in any supported cryptocurrency, with a maximum deposit of $700 USD value.

Welcome Bonus Restrictions

When participating in our promotional offers, please note:

• Maximum bet during wagering is 2% of your deposit amount
• Slots by Hacksaw Gaming and Nolimit City are excluded from bonus play
• Any games with RTP over 97.4% are excluded from bonus wagering
• Welcome bonuses are strictly limited to first accounts only
• Maximum withdrawal from welcome promo codes is $50

We also offer ongoing promotions including weekly raffles with $20,000 prize pools, daily races worth $25,000, weekly races worth $100,000, and monthly races with $500,000 prize pools. Our rewards and challenges system provides additional earning opportunities for regular players.

Gaming Conduct and Fair Play

We expect all players to engage in fair gaming practices. At Rainbet, we prohibit card counting, collusion, and any form of advantage play that undermines the integrity of our games. We employ sophisticated monitoring systems to detect unusual betting patterns and reserve the right to investigate suspicious activities.

Our Rainbet Originals games, including Crash, Mines, Plinko, Dice, and Blackjack, operate on provably fair algorithms that ensure transparent and verifiable outcomes. We provide full verification tools for these games, allowing players to confirm the fairness of each result.

Account Security and Responsible Gaming

We prioritize the security of your Rainbet account and encourage responsible gaming practices. You are responsible for maintaining the confidentiality of your login credentials and must notify us immediately of any unauthorized access. We implement robust security measures including SSL encryption and multi-factor authentication options.

Responsible Gaming Measures

Our commitment to responsible gaming includes:

• Deposit limits and session time controls
• Self-exclusion options ranging from 24 hours to permanent closure
• Reality check notifications during extended gaming sessions
• Access to professional gambling addiction resources
• Cool-off periods for temporary account restrictions

Dispute Resolution and Communication

We maintain multiple channels for customer support, including 24/7 live chat and email support at support@rainbet.com with an average response time of 2 hours. For marketing inquiries, contact marketing@rainbet.com. We also maintain active social media presence on Telegram, Twitter, and Instagram.

In case of disputes, we encourage players to first contact our customer support team. We are committed to resolving all issues fairly and promptly. For unresolved matters, we follow the dispute resolution procedures established by our licensing authority in Anjouan.

Modifications and Updates

We reserve the right to update these terms and conditions at any time. When we make significant changes, we will notify active players through email and prominent notices on our platform. Continued use of our Rainbet services after modifications constitutes acceptance of the updated terms. We recommend regularly reviewing these terms to stay informed of any changes that may affect your gaming experience.